Return Policy

SHEARCOMFORT SEAT COVERS

All ShearComfort seat covers are designed to slip over your original upholstery. These are not re-upholstery kits.


We guarantee the fit and quality of all our seat covers however, customers are responsible for their choice of colour, fabric and correct seat style for their vehicle.


All custom seat covers are made to order. Please make sure you have read the detailed description of the fabrics and confirmed your seating option before ordering.


If you still are unsure about the fabrics or your seat in your vehicle, please feel free to call our representatives at 1-800-663-7750


WARRANTY

ShearComfort Seat Covers come with a 1-year manufacturer’s warranty on workmanship and defects in the material of your seat covers. ShearComfort additionally guarantees the fit and quality of all custom seat covers. We will replace or offer a return on any concerns due to material defect or verified fitment issue.


RETURN PROCESS

If you are not happy with the fit of your seat covers, are having installation or any other concerns with the product, please fill out our Customer Service form online. Here you can send in photos and a detailed description of your concern Customer Service or call us 1-800-663-7750 dial 3



Note: Incorrect installation can result in improper fit. Please consult our installation instruction page prior to installation or visit our Youtube channel.

Send us some pictures, you can upload your photos here: Customer Service or contact us via phone we will email you a request for photos.



Why do we ask for pictures?


Pictures are the best way to identify the concerns and will help us determine the best route to assist you most efficiently. We can often tell if you have the correct seat cover for your seat or if the seat cover is being installed correctly from the photos. Please take photos that show the seat cover on your seat with your attempted installation, and a photo of your seat without the seat cover on it. Do not send only close-up images, images showing the entire seat are most effective.

Once we receive your photos, we can determine what needs to be done and whether a return authorization is needed. Please note: Return requests can take 24-48 hours on business days as we may be checking on your vehicles pattern and seat options.


All returns and exchanges must be authorized. Authorized returns will be issued a Return Authorization Number and return information (where to send etc.). Please do not send any seat covers back without a return authorization number.


Return requests must be notified within 30 days of receipt of product and will be subject to a restocking fee. All custom color combinations are non-returnable.