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Return Policy

ShearComfort Seat Covers & Auto Accessories

All ShearComfort seat covers are designed to slip over your original upholstery. These are not re-upholstery kits.

We guarantee the fit and quality of all our seat covers however, customers are responsible for their choice of colour, fabric and correct seat style for their vehicle.

All ShearComfort seat covers are designed to slip over your original upholstery. These are not re-upholstery kits. Do not remove the existing upholstery before installing.

All custom seat covers are made to order. Please ensure you have read the detailed description of the fabric and color selection. Also, verify the correct seating option in your vehicle before ordering.

Please Note: When cancelling a product that has been processed, a restocking fee may apply. Orders are processed within 1-2 days of them being placed. The restocking fee does vary on product.

We guarantee the quality and fit of all our custom seat covers and automotive accessories. However, customers are responsible for their choice of color, fabric and ordering the correct year, make, model, and seat type.

If you are still unsure about material or seat type selection, please contact us by calling 1-800-663-7750 and talk with one of our product specialists.

Risk-Free Warranty

ShearComfort stands behind our products. Our products are automotive-grade and made to last. Each product comes with a Risk-Free Warranty against any defects in manufacturing or material. Our warranty varies between products and materials. To view the warranty for a specific product, please refer to the product page.

All warranty claims require picture verification. All claims will be reviewed by The ShearComfort Team and determined if the product is covered under our warranty. If covered under warranty, ShearComfort offers replacements at no cost to you. Refunds may not be approved for warranty claims if the 30-day return period has passed.

This warranty excludes daily wear and tear, accidental damage, or wear because of improper use or installation. Not all materials are covered for fading. Customers are responsible for proper care, use, and installation of their product.

Return Requests

All return requests must be initiated within 30 days of receiving your product All custom color combinations are non-returnable.

As part of our return policy, we require photos to show the concerns you’re having so we may best assist you. All returns are subject to a restocking fee if photos are not provided, and we are unable to verify the quality or fit concerns.

Note: Incorrect installation can result in improper fit. Please consult our Installation Guide prior to installing to ensure you’re following the steps correctly for your product type.

Why Do We Ask for Photos?

Photos are the best way to identify the concerns and will help us determine the best route to assist you most efficiently. We can often tell if you have the correct seat covers (or other product) for your vehicle or if the product is being installed correctly.

Please take photos that show the seat cover on your seat with your attempted installation, and a photo of your seat without the seat cover on it. Do not send only close-up images, images showing the entire seat are most effective.

Once we receive your photos, we can determine what needs to be done and whether a return authorization is required.

Important: All returns, and exchanges must be authorized. Authorized returns will be issued a Return Authorization Number and return information (where to send, restocking fee, etc.). Please do not send any products back without authorization as this could lead to the product being returned to you.

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