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Return Policy

 

• Custom fit & Tailor-Made Information    • Universal Seat Covers & Stock Items Information
• Return Procedure          • Specials & Accessories Information           • Install Instructions



Custom Fit & Tailor-Made Items

Custom and Tailor-Made items are made to order in the fabric that you choose for a specific vehicle make, model, and year. Shear Comfort guarantees the fit, quality and workmanship of all custom seat covers. Any warranty concerns or errors by the manufacturer will be corrected at no cost to the purchaser. However, due to the custom-made nature of these products, Custom and Tailor-Made items are not returnable for refund or exchange.

Customers are responsible for correct installation. Click here for seat cover installation instructions. For any help please contact us toll-free at 1-800-663-7750.

Any fitment concerns must be notified to us within 45 days of receipt of seat covers. Claims of non-fit must be verified (with digital photos if necessary) before any returns will be authorized.

Customers are 100% responsible for their choice of color, fabric and correct seat style for their vehicle. If unsure, please call us at 1-800-663-7750. Fabric swatches can be ordered to confirm color and material. For gift giving, Gift Certificates are available.

All orders are considered firm and cannot be cancelled once orders have been put into production.

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Universal Seat Covers & Stock Items

Universal Seat Covers and in-stock items (except specials, clearance items, and accessories) can be returned for exchange or refund. On these items the purchaser must pay all freight charges. Returns for refund will also be subject to a 10% re-stocking fee.

No re-stocking fee applies to exchanges.

All returns and exchanges must follow our Return Procedure.

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Return Procedure

All returns and exchanges must be authorized. Please call us toll-free at 1-800-663-7750 before attempting a return. Authorized returns will be issued a Return Authorization number as well as the address to return to. Unauthorized returns will be refused.

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Specials & Accessories

All seat cover Specials and Accessories are not returnable.

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