Frequently Asked Questions
Q: Why should I buy seat covers from Shear Comfort?
A: Shear Comfort has one of the largest selections of Custom and Universal seat covers on the web. We guarantee the fit of your Custom Seat Covers and offer a one-year warranty to protect our customers from any defects on workmanship or materials. Our customer service team is knowledgeable and friendly. Our turnaround time for fully Custom Fit Seat Covers is only 14 to 21 days, and we offer fast shipping options. If the seat covers you have chosen won't fit your vehicle - we will contact you.
Best of all, we're always looking for your comments and opinions - let us know what you think and we'll do our best to address any concerns you may have. Still not sure? Check out our customer reviews.
Q: What are custom seat covers?
A: Custom seat covers are a slip over cover made from your choice of material and pattern, and are designed to fit over the original seat material of your vehicle. They are cut for the seat measurements of our exact year, make, and model of vehicle. When you order custom seat covers a perfect fit is guaranteed!
Please note Custom Sheepskin Seat Covers below:
Q: What is the difference between Custom Sheepskin seat covers and Tailor-Made Sheepskin seat covers?
A: Tailor-Made Sheepskin seat covers are made to order by hand in the USA for each specific Year, Make and Model. Tailor-made takes approximately 4 weeks in production. Custom Sheepskin Seat Covers are pre-made for specific seat sizes. We match what size fits your seat. Custom is generally on the shelf and ships within one to two days.
Q: My seats have moveable headrests; are headrest covers included with my seat cover order?
A: Custom seat covers are built to fit under your seat's headrests and leave armrests accessible. Many of our vehicle seat descriptions say "Lowback buckets with headrests." This is a description of your seat. Headrests covers, armrest covers and any other applicable accessories are optional and are available to purchase separately when entering your vehicle information into the online order form.
Q: When will you bill my credit card?
A: Your credit card will be billed immediately upon placing your order.
Q: How long does it take to get my order?
A: Custom items take approximately 2-3 weeks in production before they are ready for shipping. In-stock items may take 1-2 business days to be processed and ready for shipping. You will be emailed an estimated shipping date, based on the type of order that you make. Once your order is shipped an email will be sent with your tracking number.
Q: Can I return my custom seat covers if they don't fit?
A: We guarantee the fit and quality of all seat covers. If there is an error in the workmanship of any custom seat cover, it will be re-made or corrected at no charge to you. Please see our full return policy here.
Q: I have airbags in my seats; will your seat covers allow for them?
A: Yes. Custom seat covers for seats with airbags are designed with either an opening or Velcro to allow for deployment of airbags if needed. You will be prompted to select the option of whether or not your seats have side impact air bags during the ordering process. If you are not sure about airbags in your vehicle's seats please see more information here.
Please note that we do not recommend Universal seat covers for seats with side airbags, as the Universal bucket seat covers are not manufactured with an allowance for side airbags.
Q: Are your seat covers washable?
A: Shear Comfort seat covers can be washed in cold water on the gentle cycle then hung to dry. All hooks should be removed from the seat covers before they are washed. The fabrics can also be scotch guarded for extra protection.
Q: Are your Neoprene seat covers waterproof? Do you sell waterproof seat covers?